Return Policy
Cancellation Policy
We accept order cancellations prior to shipment or production. If your order is successfully canceled, you will receive a full refund. Please note that we are unable to cancel orders that have already been shipped.
Return Policy
We accept returns within 14 days of delivery.
To be eligible for a return, your item must meet the following criteria:
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Unused and in its original condition
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Packaged in the original packaging
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Accompanied by a receipt or proof of purchase
Please do not return products directly to the manufacturer.
Shipping Costs:
You are responsible for one-way return shipping. No restocking fees will be applied.
Refund Policy
Upon receiving and inspecting your return, we will notify you via email regarding the status of your refund. If approved, the refund will be processed to your original payment method within a few business days.
Late or Missing Refunds
If you haven’t received your refund yet, we recommend the following:
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Recheck your bank account
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Contact your credit card company, as refund processing can vary
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Verify with your bank for any pending transactions
If your refund is still missing after taking these steps, please contact us at [email protected].
Return Address
For the correct return address, please email our customer service team at [email protected].
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